Returns & Exchanges
At Saddle Leather Goods, we stand by the craftsmanship of our premium leather products and offer a 30-day return window for items in their original, unused condition. We want to ensure you are completely satisfied with the character and quality of your purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the leather goods you wish to return or exchange.
Prepare the Package
Place the item securely in its original dust bag and packaging, ensuring all authentic tags and hardware protectors remain attached.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are covered.
Drop Off and Refund
Hand your package to the designated carrier; once our artisans inspect the return at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing